FAQ

GENERAL BAKING QUESTIONS

NESTLÉ® Baking Products Shelf Life & Storage

  • What is the shelf life for NESTLÉ® Baking Products?

  • How do I know how long my NESTLÉ® TOLL HOUSE® Refrigerated Bar Cookie Dough is good for?

  • How do I know how long my NESTLÉ® TOLL HOUSE® Frozen Cookie Dough is good for?

  • How can I tell how old my can of LIBBY'S® 100% Pure Pumpkin or Pumpkin Pie Mix is?

  • Can I use NESTLÉ® CARNATION® Evaporated Milk if it is past its "Best Before" date?

  • Can I use NESTLÉ® CARNATION® Sweetened Condensed Milk if it is past its "Best Before" date?

  • How do I read the code stamped on my NESTLE® Baking Products?

  • Do I need to refrigerate NESTLÉ® CARNATION® Evaporated Milk after opening?

  • How should I store my NESTLÉ® TOLL HOUSE® Morsels or Baking Bars?

  • Can I freeze NESTLÉ® TOLL HOUSE® Morsels or Baking Bars?

  • How should I store the NESTLÉ® TOLL HOUSE® Baking Cocoa?

  • How do I store leftover LIBBY'S® Pumpkin?

NESTLÉ® TOLL HOUSE®

General Product & Baking Questions

  • My chocolate appears to have a white film on it. Is that ok?

  • Can I make mint-flavored morsels with NESTLÉ® TOLL HOUSE® Semi-Sweet Chocolate Morsels?

Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookie Tips

  • How can I make my Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookies soft and chewy?

  • How can I make my Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookies thin and crispy?

  • How can I make my Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookies soft and cakey?

  • Can I freeze Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookies?

  • How do I freeze my homemade cookie dough?

  • How do I measure the flour for NESTLÉ® TOLL HOUSE® Chocolate Chip Cookies, dipped or spooned method?

  • Why do my Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookies sometimes turn out flat?

  • How do I prevent my cookies from burning before the time stated on recipe?

  • The outside of my cookies are done but they are raw on the inside, taking too long to bake. Why?

  • How do I keep cookies from sticking to the baking sheet?

Melting Morsels & Baking Bars

  • How do I melt NESTLÉ® TOLL HOUSE® Semi-Sweet Chocolate Baking Bars?

  • How do I melt NESTLÉ® TOLL HOUSE® Semi-Sweet Morsels (Chocolate Chunks and Semi-Sweet Chocolate Mini Morsels)?

  • How do I melt NESTLÉ® TOLL HOUSE® Premier White Morsels?

  • How do I melt NESTLÉ® TOLL HOUSE® Butterscotch Morsels?

  • How do I melt NESTLÉ® TOLL HOUSE® Milk Chocolate Morsels?

  • How do I melt NESTLÉ® TOLL HOUSE® Dark Chocolate Morsels?

  • How do I melt NESTLÉ® TOLL HOUSE® Dark Chocolate and Mint Morsels?

  • How do I melt NESTLÉ® TOLL HOUSE® Morsels to dip fruit?

  • Can I use NESTLÉ® TOLL HOUSE® Morsels in a Chocolate Fountain?

  • How do I fix chocolate that has clumped, hardened, or become grainy (seized)?

NESTLÉ® TOLL HOUSE® Refrigerated & Frozen Cookie Dough Products

NESTLÉ® BAKING KITS

TOLL HOUSE® Cookie Brownie Delight Kit

LIBBY’S® Pumpkin Bread Kit

LIBBY’S® Cheesecake Kit

CARNATION® Fudge Kit

CARNATION® Lemon Bread Kit

  • Can I use a Bundt cake pan for the Lemon Bread kit?

  • Can I make the Lemon Bread Kit in a bread maker?

  • How do I make Lemon Bread mini muffins?

  • Can I use paper liners for Lemon Bread muffins?

  • Can I use mini Bundt pans for the Lemon Bread Kit?

  • Can I freeze Lemon Bread after baking?

  • How do I store Lemon Bread and for how long?

  • Is it okay for me to eat the raw Lemon Bread batter?

  • Can I make other recipes with the Lemon Bread kit?

LIBBY'S® PUMPKIN

LIBBY’S® Famous Pumpkin and Easy Pumpkin Pie

  • Can I prepare Pumpkin Pie in advance and freeze it?

  • How do I store a pumpkin pie?

  • How do I know if my pumpkin pie is done baking?

  • What caused my pie to crack on top and why is the filling pulling away from the crust?

  • Can I use an egg substitute or egg whites in the LIBBY'S® Famous Pumpkin Pie or LIBBY'S® Easy Pumpkin Mix?

  • Can I use a sugar substitute in the LIBBY'S® Famous Pumpkin Pie?

  • How do I make substitutions for the Evaporated Milk used in LIBBY’S® Famous Pumpkin Pie?

  • What advice do you have for using different types of pie plates and crusts when making LIBBY’S® Pumpkin Pie?

  • What can I substitute for the spices in LIBBY'S® Famous Pumpkin Pie?

General Product Questions

  • How much pumpkin is in each size can of LIBBY'S® Pumpkin?

  • What is the difference between LIBBY'S® Pumpkin Pie Mix and LIBBY'S® 100% Pure Pumpkin?

  • What is the difference between LIBBY'S® 100% Pure Pumpkin and LIBBY'S® Organic 100% Pure Pumpkin?

  • Are there any GMO’s in LIBBY’S Pumpkin?

  • How can I use LIBBY’S® Pumpkin as a substitute for fats in baking?

NESTLÉ® CARNATION® MILKS

Evaporated Milk

Instant Nonfat Dry Milk

Sweetened Condensed Milk