Brownie Points
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Brownie Points
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What happened to the Brownie Points? When you said that you were changing the format, you said Brownie Points would remain. It seems that all mine have disappeared as well as other verbestbakers.
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Brownie Points

posted at 10/7/2010 6:29 AM EDT
Posts: 1101
First: 8/8/2008
Last: 11/28/2013
What happened to the Brownie Points? When you said that you were changing the format, you said Brownie Points would remain. It seems that all mine have disappeared as well as other verbestbakers.

Re: Brownie Points

posted at 10/7/2010 6:55 AM EDT
Posts: 24
First: 10/6/2010
Last: 12/1/2010
I'm with Angela -  my brownie points disappeared also.  It is extremely difficult to navigate through the pages and find how to add brownie points - everything has changed and it isn't for the better :(  Very displeased with the changes.

Re: Brownie Points

posted at 10/7/2010 7:39 AM EDT
Posts: 416
First: 8/7/2008
Last: 1/17/2012
Where did  my brownie points go from yesterday I had about 58585 and now I have 300. Poof they are gone and have 300? That makes the whole year redundant I came every day and got my 205 points until Oct 7 when my points now say 300. What in the world happened? Does not seem fair to everyone who came each day starting Jan 1 and got their points and now showing 300?? Will my old points be put back up? All that for nothing? Just does not seem right. Sorry ranting but am upset.

Re: Brownie Points

posted at 10/7/2010 7:43 AM EDT
Posts: 12
First: 10/7/2010
Last: 12/9/2011
Yesterday I had a Live Chat with Mike.  He was very nice.  However, all the concerns that I expressed:  lack of ease of navigation, no Swapped Recipes or Kitchen Curiosities ands some others, were responded to with "We think you'll really like the new site."  Well, apparently I and many others don't like it.  I was a daily visitor, but there is no longer a reason to do that.  Just once I wish a large corporation would take the time to survey us first and ask us what changes, if any, we'd like to see or would use.  Whhy couldn't they post a survey with options and let us respond?  One would think we are the people the web site was resdesigned for.  Nestle, you goofed big time on this one!  I have been a daily visitor for years; I will no longer be doing that.  Thanks for the redesign there isn't any reason to do that.

Re: Brownie Points

posted at 10/7/2010 8:12 AM EDT
Posts: 7
First: 9/20/2008
Last: 10/8/2010
I just lost all of my Brownie points.  They were by my name yesterday and when I signed in today it went back to 5.  i'm not sure I like the new website and I might be done with it.

Re: Brownie Points

posted at 10/7/2010 8:55 AM EDT
Posts: 1
First: 10/7/2010
Last: 10/7/2010
My brownie points disappeared also.  I tried to email them about this but apparently you can't email them without a UPC & product.  A quote on this site claims they are all about "communication".  Go figure!

Re: Brownie Points

posted at 10/7/2010 9:02 AM EDT
Posts: 1
First: 10/7/2010
Last: 10/7/2010
I'm pretty much agreeing with what everyone is saying about the new format of this site. The new site isn't user friendly, you can't just log in to get brownie points anymore & I don't have time to post something everyday. I probably won't be using the site that much anymore. Sometimes change is NOT for the BETTER! :(

Re: Brownie Points

posted at 10/7/2010 9:23 AM EDT
Posts: 33
First: 8/8/2008
Last: 10/7/2010
In Response to Re: Brownie Points:
Where did  my brownie points go from yesterday I had about 58585 and now I have 300. Poof they are gone and have 300? That makes the whole year redundant I came every day and got my 205 points until Oct 7 when my points now say 300. What in the world happened? Does not seem fair to everyone who came each day starting Jan 1 and got their points and now showing 300?? Will my old points be put back up? All that for nothing? Just does not seem right. Sorry ranting but am upset.
Posted by Sharon T

Same here, I liked the old way.

Re: Brownie Points

posted at 10/7/2010 9:37 AM EDT
Posts: 40
First: 12/21/2008
Last: 5/27/2013

This new site is not at all user friendly. (When I tried to come back later yesterday, I never got back in as it seemed the site had crashed.) There is no guidance, no headings or links to help us navigate using the the links we are used to and of course my Brownie Points are gone. The look is nice and we are happy you went through all this trouble for us, but you can't do a 180 on us and not have some similarity to the original site that would help us to use the new website.  You could have changed a few things over time and eased into this very nice looking site. BTW we weren't complaining about the look of the site, we were complaining about the stale content of the site. I guess you really weren't listening to us. So like Karen L says I maybe done with this site also. Since I could never figure out what the Brownie Points were good for, I see no reason that compels me to come back to this site.
Frown

Re: Brownie Points

posted at 10/7/2010 9:49 AM EDT
Posts: 939
First: 5/3/2009
Last: 10/4/2012
Site states limited to 205 points daily, I just checked ways to earn and 100, 50, 50 & 50 but no 5.  Also, I lost all my past points and I can not get past page 1 on my saved recipes.

Re: Brownie Points

posted at 10/7/2010 10:01 AM EDT
Posts: 2
First: 8/9/2008
Last: 10/7/2010
I had 54,755 points. Now I have 5, where did the previous points go?

This is very disappointing to me. 

I really enjoyed checking all the articles you had.  They too are gone.

Will you return to the past format.  That would be nice.  As this one is not working.
Thank you
Ann Novak

Re: Brownie Points

posted at 10/7/2010 10:13 AM EDT
Posts: 32
First: 10/5/2010
Last: 10/9/2010
In Response to Brownie Points:
What happened to the Brownie Points? When you said that you were changing the format, you said Brownie Points would remain. It seems that all mine have disappeared as well as other verbestbakers.
Posted by Angela F


Hi Angela -

We're aware that users are having problems with Brownie Points. All your Brownie Points will be restored as soon as we can.

We've created a thread where we're answering questions about Brownie Points. We'll be in the forums and you can find us here:
http://www.verybestbaking.com/community/forums.aspx/baking-forums_ask-very-baking_top-questions-brownie-points

Thanks!

Re: Brownie Points

posted at 10/7/2010 10:35 AM EDT
Posts: 21
First: 11/29/2008
Last: 10/18/2010
In Response to Brownie Points:
What happened to the Brownie Points? When you said that you were changing the format, you said Brownie Points would remain. It seems that all mine have disappeared as well as other verbestbakers.
Posted by Angela F

 I have 55 points?

Re: Brownie Points

posted at 10/7/2010 11:19 AM EDT
Posts: 658
First: 8/8/2008
Last: 6/5/2012
Now this will take time away from my baking to figure out how to navigate this new site.  I am not too happy with the new site beause it is so new but when I get it figured out......LOOK OUT!

Re: Brownie Points

posted at 10/7/2010 11:26 AM EDT
Posts: 658
First: 8/8/2008
Last: 6/5/2012
Yea my points were over 58000 yesterday and now I show only 5 points.  I'm thinking I will find something better to do with my time as I never got anything for previous years points.  THIS SUCKS!!!

Re: Brownie Points

posted at 10/7/2010 12:09 PM EDT
Posts: 1
First: 10/7/2010
Last: 10/7/2010
Yeasterday, I had 4 thousand something?. Today I lost everything and started with 5. I only log-in once a month to get the calendar. But you no longer have the calendar available. I keep trying to understand your website.

Re: Brownie Points

posted at 10/7/2010 12:15 PM EDT
Posts: 32
First: 10/5/2010
Last: 10/9/2010
In Response to Re: Brownie Points:
Yea my points were over 58000 yesterday and now I show only 5 points.  I'm thinking I will find something better to do with my time as I never got anything for previous years points.  THIS SUCKS!!!
Posted by Elsa M


Hi Elsa-

We're working on getting everyone's points back. All of your points will be credited to your account as soon as we can. Sorry for the problems you're having!

-Admin

Re: Brownie Points

posted at 10/7/2010 12:33 PM EDT
Posts: 1417
First: 10/26/2009
Last: 3/15/2014
In Response to Re: Brownie Points:
Site states limited to 205 points daily, I just checked ways to earn and 100, 50, 50 & 50 but no 5.  Also, I lost all my past points and I can not get past page 1 on my saved recipes.
Posted by FRAN M


You earn 5 points by logging into the site each day!

Re: Brownie Points

posted at 10/7/2010 12:53 PM EDT
Posts: 8
First: 9/28/2009
Last: 11/5/2010
My brownie points have also dissappeared. Also, what are the new rules for earning brownie points? New instructions would be appreciated.

Re: Brownie Points

posted at 10/7/2010 1:07 PM EDT
Posts: 1
First: 10/7/2010
Last: 10/7/2010
I, too have lost my brownie points, although I never did find out what they are good for.  I check in every day earning the maximum number of points but have never received anything for them, so what's the deal?
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