i stay signed in too and had no trouble until this morning and it knocked me off----------when i signed in it came up and then after a few seconds it would come up with a box that it did not recognize my user info---this happened 3 times --------then i clicked on forgot password -------said they would send me a user id by e-mail, which they did ----but it wouldn't fully download---------i went on chat and was told that it would take 'several' working days to fix which meant probably easter in their time--------------so i closed everything down and restarted my computer and tried the e-mail again and this time it let me change my password----------a very frustrating morning and i've wasted a lot time
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