MY GEEK SQUAD
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The Water Cooler
MY GEEK SQUAD
Discuss all things non-baking
when i bought my new computer i purchased the geek squad protection and have already used it for the virus check they told me i would be covered for 3 devices, but i thought it would be limited to my
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MY GEEK SQUAD

posted at 7/11/2012 5:42 PM EDT
Posts: 1955
First: 12/5/2010
Last: 4/20/2014
when i bought my new computer i purchased the geek squad protection and have already used it for the virus check
they told me i would be covered for 3 devices, but i thought it would be limited to my home
as i told you yesterday, my son was affected my this virus on my d.i.l. computer------------she uses it to work from home part time----------so she can take the g.s. to school and dr appts and still make her 40 hrs

the computer is completely shut down, although he made all the checks the fbi recommended
he asked me this morning to call the geeks to see how he could use the windows program i bought (for200.) and couldn't make it work on my old computer

Surprise--------my 3 computers include any family member (3 total) as long as he gives them my phone #

so he will call this eve to see if it can be straightened out by sharing screens---------otherwise i will have to take it in tomorrow

nothing i usually do ever works out like this-----------and i rarely buy a service policy on anything but my car

Re: MY GEEK SQUAD

posted at 7/11/2012 7:05 PM EDT
Posts: 69
First: 7/2/2012
Last: 7/23/2012
When my DH purchased his computer last summer, he too decided to purchase the Geek Squad protection.  He has used them numerous times (for himself and my computer) and has always been very pleased.
Hope all works out to the good for your son. 

Re: MY GEEK SQUAD

posted at 7/11/2012 7:36 PM EDT
Posts: 1823
First: 9/9/2008
Last: 4/20/2014
Sounds like you got a great deal Nellie.  Always nice to get a "pleasant" surprise.  Hope all goes well with your son's computer cleanup.

Re: MY GEEK SQUAD

posted at 7/14/2012 12:27 PM EDT
Posts: 959
First: 1/20/2010
Last: 4/13/2014
I never heard of the Geek Squad.

Re: MY GEEK SQUAD

posted at 7/14/2012 4:03 PM EDT
Posts: 1955
First: 12/5/2010
Last: 4/20/2014
it is at best buy-----------where i bought my new computer

they have my son's computer now and hopefully it will be ready tomorrow-----in spite of the fbi saying there were only about 20,000 affected computers-----------there must be an inordinate ratio of them in the houston area--------because thats all they're doing right now

i offered my computer for my d.i.l. to use to get caught up-----------------but since what she's entering is the accounts payable    only she, her supv who does receivables and one owner have the program installed on their computers----------and she wouldn't even ask about it

Re: MY GEEK SQUAD

posted at 7/14/2012 6:09 PM EDT
Posts: 725
First: 12/31/2009
Last: 3/21/2014
We bought a new computer from Best Buy a few years ago and purchased the Geek Squad.  About four months later, the computer totally crashed and we couldn't even reboot it.  They fixed it and didn't charge us.  I guess sometimes those warranties come in handy.

Re: MY GEEK SQUAD

posted at 7/14/2012 8:20 PM EDT
Posts: 1073
First: 11/14/2008
Last: 4/7/2014
Sounds like a great deal!

Re: MY GEEK SQUAD

posted at 7/15/2012 9:14 AM EDT
Posts: 1955
First: 12/5/2010
Last: 4/20/2014
i expected no less on mine------------but not even in dreams did i think my allowance of 3 could include my son's computer----------unbelievable------and, it seems, a very timely purchase

Re: MY GEEK SQUAD

posted at 7/19/2012 3:40 PM EDT
Posts: 1955
First: 12/5/2010
Last: 4/20/2014
the geeks just called and my son's computer is finally ready to be picked up after 7 full days there
and 4 days while my son was trying to wipe out that virus the fbi protected us from until 2 wks ago

the geek said that this was the worst virus ever

and my son had actually checked out all the recomendations before the shut off date and was assured that he was clear

Re: MY GEEK SQUAD

posted at 7/20/2012 9:11 AM EDT
Posts: 1955
First: 12/5/2010
Last: 4/20/2014
and as a bonus they actually got permission from ms to install the windows 7 program i had installed on my old computer that never ran properly           another 200. savings            even tho i had bought it at walmart

Re: MY GEEK SQUAD

posted at 7/20/2012 10:49 AM EDT
Posts: 1333
First: 8/8/2008
Last: 4/16/2014
wow sounds great

Re: MY GEEK SQUAD

posted at 10/2/2012 12:09 AM EDT
Posts: 16
First: 11/29/2008
Last: 1/3/2013
In Response to MY GEEK SQUAD:
when i bought my new computer i purchased the geek squad protection and have already used it for the virus check they told me i would be covered for 3 devices, but i thought it would be limited to my home as i told you yesterday, my son was affected my this virus on my d.i.l. computer------------she uses it to work from home part time----------so she can take the g.s. to school and dr appts and still make her 40 hrs the computer is completely shut down, although he made all the checks the fbi recommended he asked me this morning to call the geeks to see how he could use the windows program i bought (for200.) and couldn't make it work on my old computer Surprise--------my 3 computers include any family member (3 total) as long as he gives them my phone # so he will call this eve to see if it can be straightened out by sharing screens---------otherwise i will have to take it in tomorrow nothing i usually do ever works out like this-----------and i rarely buy a service policy on anything but my car
Posted by nellie v


We had the  Geek Squad here to put my husbands wireless in for his lap top. We tried it before and goofed something up so it was well worth the money to have them do it. They were so nice and so polite and I would recommend them to everyone. Plus they know their  computers....

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