we tried to turn on our new(5yo) furnace a few Weeks ago; Just to take the chill loff! No heat! The annual service:clean, check & fine tune; in October showed "everything fine". In January, when itwas needed; NOHEAT! .The warantee had just expired.We hadpaid for & had done an annual service of check; clean& tune up "everything fine" . 18 months ago, ( same problem) we replaced the circuit board, still under warantee but cost $200+ ) This time 3 service calls& multiple service suggestions,still no heat! Gasbill( heat was$80+ month A SR. SERVICE TECH was to comeout to confirm the 4th tech's guess as to 2 other parts needing replacement; remember warantee has expired by now.Hubby said, never mind; we'll go directly to Lenox( mfr.) for service.He called & 2 a young tecsh came out on time & immediately knew the problem( a known failure; no recals,yet!.Repair on our "nickle, over $500 ; stil less than w/ the other service people e.Within 2 hours we had heat & stil do; so nice & warm & cozy now. Heating bill now down to $70's and we're warm (er) /comfortable
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