Emails to Very Best Baking-Did you send any and did you get a response?
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The Water Cooler
Emails to Very Best Baking-Did you send any and did you get a response?
Discuss all things non-baking
I sent an email to VBB yesterday regarding the fact that I submitted a question for discussion and it did not appear on the site---not the first time this happened.  I never received a reply from
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Forums » Baking Forums » The Water Cooler » Emails to Very Best Baking-Did you send any and did you get a response?

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Emails to Very Best Baking-Did you send any and did you get a response?

posted at 10/25/2010 10:25 PM EDT
Posts: 1400
First: 8/9/2008
Last: 6/2/2013
I sent an email to VBB yesterday regarding the fact that I submitted a question for discussion and it did not appear on the site---not the first time this happened.  I never received a reply from them.  When we had the other site, if you sent them an email, you would get an email back that stated they had received your email and would get back to you in a certain amount of time.  Apparently they don't answer emails any longer and don't have the automatic email that says they received your email.  I guess the emails fall into a big hole never to be seen again!  What a way to run a railroad!!!  Has anyone else sent them an email and did you get a response?

Re: Emails to Very Best Baking-Did you send any and did you get a response?

posted at 10/25/2010 10:35 PM EDT
Posts: 1457
First: 10/19/2009
Last: 2/11/2012

Nope...I have left messages about concerns and I had a question & no response!  Lovely!!!

Re: Emails to Very Best Baking-Did you send any and did you get a response?

posted at 10/26/2010 4:37 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011

We are so very sorry that your messages were not replied to quickly!  We're concerned they didn't go through correctly.
 
Marie and Susan: we are reaching out to you over email immediately.  We apologize that your questions weren't answered on your first attempt.

Re: Emails to Very Best Baking-Did you send any and did you get a response?

posted at 10/26/2010 5:41 PM EDT
Posts: 198
First: 12/29/2008
Last: 6/22/2011
I know what you mean.

Re: Emails to Very Best Baking-Did you send any and did you get a response?

posted at 10/26/2010 7:14 PM EDT
Posts: 9
First: 10/6/2010
Last: 11/30/2010
I have received a reply to my emails about Brownie points. I received a reply within a few days and then my Brownie points got credited.
In Response to Emails to Very Best Baking-Did you send any and did you get a response?:
I sent an email to VBB yesterday regarding the fact that I submitted a question for discussion and it did not appear on the site---not the first time this happened.  I never received a reply from them.  When we had the other site, if you sent them an email, you would get an email back that stated they had received your email and would get back to you in a certain amount of time.  Apparently they don't answer emails any longer and don't have the automatic email that says they received your email.  I guess the emails fall into a big hole never to be seen again!  What a way to run a railroad!!!  Has anyone else sent them an email and did you get a response?
Posted by Marie F

Re: Emails to Very Best Baking-Did you send any and did you get a response?

posted at 10/27/2010 11:12 PM EDT
Posts: 1400
First: 8/9/2008
Last: 6/2/2013
I received an email from them today that they NEVER received my emails.  They say that the last email from me was the beginning of August.  This week's emails were sent in October.  Something else that is not working, apparently.

Forums » Baking Forums » The Water Cooler » Emails to Very Best Baking-Did you send any and did you get a response?