Don't like it
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The Water Cooler
Don't like it
Discuss all things non-baking
I don't like it because I can NOT find anything or where to look up anything.
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Forums » Baking Forums » The Water Cooler » Don't like it

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Forums  »  Baking Forums  »  The Water Cooler  »  Don't like it

Re: Don't like it

posted at 10/8/2010 9:42 AM EDT
Posts: 33
First: 10/6/2010
Last: 2/21/2012
In Response to Re: Don't like it:
In Response to Re: Don't like it : I agree there was ONE word that was not appropriate. BUT for you to not allow us to use the word "SCRU" is going too far. It surely was not being used in a profane manner. 99.9 percent of the time we police our selves and the language we use. We care very much for this web site and have asked others not to use competitors name brand products, or foul language. Like I said I used it to prove a point. my point was made and I have no problem with you deleting it.    Just hurry up and bring our screen names back you "messed " up royally when you forgot to put them back with our avatars. 
Posted by delia c


Delia:

We agree that the profanity screener is too conversative if you cannot even discuss home improvement!  We appreciate the time and care you and other VBBers have put into our message boards over the years; we're working hard to improve them!

Re: Don't like it

posted at 10/8/2010 10:09 AM EDT
Posts: 33
First: 10/6/2010
Last: 2/21/2012
In Response to Re: Don't like it:
I don't like it because I can't get to my recipe box, it doesn't remember my log in and I loved the old one.  Why change when there was nothing wrong with the old one.  Just a couple weeks ago they asked if I'd do a survey on their site.  i did and told them how much I liked it, how easy it was to navigate and how I loved my recipe box.  I guess they didn't listen,
Posted by Judy O


Judy:

Thank you for taking the time to fill out the survey; it was very helpful in developing the new site.  We heard the comments and feedback from you and other VBBers and incorporated them into the new site.  We are sorry for the disappointment the issues with our new site are causing you; once it is working as it should we think you'll be happy with the improvements.  Your Recipe Box will be back soon with even more great features and the old ones you loved as well.

Re: Don't like it

posted at 10/8/2010 10:33 AM EDT
Posts: 1
First: 10/8/2010
Last: 10/8/2010
I haven't been here in quite awhile...lots of issues have been dealing with.  After trying to navigate this mess, I won't be back.  Who has time to figure out what the heck they've done.  Too bad. 

Re: Don't like it

posted at 10/8/2010 10:41 AM EDT
Posts: 10
First: 10/8/2010
Last: 10/8/2010
In Response to Re: Don't like it:
Tiadia, they messed up more than that. I have been logged out so many times tonight that I was ready to scream. And that was just for hitting my back arrow. You hit it to go back to another post and ZAP, you are gone. Admin. you are not listening to the clients!!!!  You are giving robotic answers to our questions and concerns. Nearly everyone of them gives reassurance that brownie points will be re-instated and then asks us to tell you what we are having trouble finding. I could care less about brownie points. I didn't try to earn them since they meant -0- to me. I want to be able to find things without having to start from scratch with every key stroke. You hit the back arrow and you get logged out or you go to the page I assume is the home page (there isn't a tab for home page). I tried searching for a dip recipe. I liked one on the 2nd page and after about the 4th page, I tried to go back to it using the back arrow. HAH! One back stroke and I was logged out and again on the assumed home page. I had to start all over again to get back to the page I needed. As for what you can help us find...our friends, our exchanged recipes (that were on the message boards), our advice and tips, wishes and prayers. Also, put our standings back in order. I didn't first post in 2008, it was 2005! Nestle's really screwed up if they ok'd these message boards. They should have asked for input and votes from the users. Put the old message boards back up but clean them up first so really old posts are gone. That is what you can help us find. The old message boards with triumphs, failures, heartbreaks and happiness scattered thru out it along with great recipes and baking advice. Or at least reformat this farce of a  message board to mimic the old ones. They were easy to navigate, easy to read, showed when new messages had been added since our last visit, had private messaging, showed who was on the boards and gave us a sense of belonging. Pam is right in saying that so much was lost. I don't care how hard you try to "fix" the problems on this, it will never be a site that most of us will feel comfortable trying to use. Too much personal info is available to anyone who wishes to try to use it. I have tried to change my name on my account and update it but it will not work either. I simply do not care to even try to messing with it. There is going to be a lot of people who will not be back. And, people who do not read about Nestle's products, are people who will not buy them.
Posted by Cam K


Cam:

We are truly sorry for the frustration our new site is causing you.  We know technology doesn't always work as it should and this is a great example of that.  We are frustrated, too, that we are not meeting the needs of our loyal VBBers!  We are working hard to address all of your concerns and regain your trust in VeryBestBaking.com.

The automatic log out issue is one of our top priorities right now and we hope to fix this very soon.  To get back to the homepage from any other page, just click on the VeryBestBaking logo in the top left-hand corner.

Your standings are something else we are working hard to get back for you; we appreciate your dedication to VBB over the years and want to have a site you continue to be proud to participate in!

We hear your message board concerns and we have incorporated a lot of it.  Frankly, they aren't working the way they should!  Private messaging will be available soon, your picture will be back, and we are working to give you the option of using a screen name instead of your first name. 

Thank you for your feedback; we are listening and working hard to earn your trust again.

Re: Don't like it

posted at 10/8/2010 11:07 AM EDT
Posts: 304
First: 10/12/2008
Last: 4/17/2014
I am in agreement with everybody.  I do not like this new web site.  Where do you find anything?  How do you get the Brownie Points (not that they do much for you)?  I see that today I have 55 points.  That's down from the 65 that I had yesterday and the 100 points that I had the day before.  Shouldn't my points be going up, not down?  The only positive is that it's moving faster than it did the first day.
I tried responding to a post the first day, but it didn't look like it went through.

Re: Don't like it

posted at 10/8/2010 11:29 AM EDT
Posts: 10
First: 10/8/2010
Last: 10/8/2010
In Response to Re: Don't like it:
I am in agreement with everybody.  I do not like this new web site.  Where do you find anything?  How do you get the Brownie Points (not that they do much for you)?  I see that today I have 55 points.  That's down from the 65 that I had yesterday and the 100 points that I had the day before.  Shouldn't my points be going up, not down?  The only positive is that it's moving faster than it did the first day. I tried responding to a post the first day, but it didn't look like it went through.
Posted by Jean M


Jean:

Please let us know what you're looking for; we truly want our VBBers to find what they are looking for!

We are having some technical issues (as I'm sure you've noticed!) like automatic log out and Brownie Points not being accurate.  We are working hard to fix those ASAP.

Thank you for coming back after having difficulty on the first day; we hope you continue to notice improvements as we work out the bugs!

Re: Don't like it

posted at 10/8/2010 12:46 PM EDT
Posts: 41
First: 10/6/2010
Last: 1/7/2011
Okay ladies this is Tiadia signing out let me know when they fix this mess. So take care, Don't go and do all the crazy stuff I am known for and stay safe.  TTFN (Ta ta for now). 
You'll Know Where To Find me on FB

Re: Don't like it

posted at 10/8/2010 4:21 PM EDT
Posts: 50
First: 9/20/2008
Last: 7/22/2011
I'm having a BRAINSTORM idea here...

Admin. how about just changing the VBB baking site & bring back the old message board. That is what everyone is so upset about.
I understand your trying to get all the bugs out, but in the mean time all of us veteran VBB are missing what we are use to & what we liked so much about the site (ALL the VBB). That was a very large part of many of our lives.

How long is it going to take for the Admin. to get all the bugs out ?

Were trying to be patient...but I just don't understand why you had to go & change the system we had on the message board.
Sad...very sad.Cry 

Re: Don't like it

posted at 10/8/2010 4:27 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Don't like it:
I'm having a BRAINSTORM idea here... Admin. how about just changing the VBB baking site & bring back the old message board. That is what everyone is so upset about. I understand your trying to get all the bugs out, but in the mean time all of us veteran VBB are missing what we are use to & what we liked so much about the site (ALL the VBB). That was a very large part of many of our lives. How long is it going to take for the Admin. to get all the bugs out ? Were trying to be patient...but I just don't understand why you had to go & change the system we had on the message board. Sad...very sad.  
Posted by Pam E


Pam:

The last thing we want are sad VBBers!  We hear your feedback about the bugs in the new site hardly being an improvement over the old site; we're working hard to get them fixed so that this can be a site we are proud to share with you all.

It took several months (believe it or not!) to get this new site up and running and reverting to the old message boards would take just as long.  We really appreciate your patience and want to give you a space that will be worth all the trouble!

Re: Don't like it

posted at 10/8/2010 5:24 PM EDT
Posts: 21
First: 11/29/2008
Last: 10/18/2010
I am hoping that VBB will do something... and if not, I hope that I can get used to this. Bummer.

Re: Don't like it

posted at 10/8/2010 6:39 PM EDT
Posts: 319
First: 11/6/2008
Last: 8/7/2013
"It took several months (believe it or not!) to get this new site up and running and reverting to the old message boards would take just as long.  We really appreciate your patience and want to give you a space that will be worth all the trouble!"

Admin., I'm willing to wait. And I bet 99% of the others are too.

Re: Don't like it

posted at 10/8/2010 6:52 PM EDT
Posts: 39
First: 8/20/2008
Last: 2/22/2011
Can't find things.  My Brownie Points keep going down.  Last week I had thousands, yesterday I had 200 and something, today I have 115.  Although I don't know what the points are good for.   Love the look, but not the format.

Re: Don't like it

posted at 10/8/2010 7:53 PM EDT
Posts: 1
First: 10/8/2010
Last: 10/8/2010
I don't like it either.  My brownie points disappeared and I sent a contact email and my response was a copy of what I had originally submitted to VBB.  Not good.  Not good at all.  I seriously doubt whether I will still be a daily visitor if something doesn't change dramatically and quickly.  This new site isn't worth the work.

Re: Don't like it

posted at 10/8/2010 7:55 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Don't like it:
"It took several months (believe it or not!) to get this new site up and running and reverting to the old message boards would take just as long.  We really appreciate your patience and want to give you a space that will be worth all the trouble!" Admin., I'm willing to wait. And I bet 99% of the others are too.
Posted by Cam K


Cam:

Thank you.  As we've shared with other VBBers, we are not proud of how the new site is working out and we are working hard to change that.

Re: Don't like it

posted at 10/8/2010 7:58 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Don't like it:
I don't like it either.  My brownie points disappeared and I sent a contact email and my response was a copy of what I had originally submitted to VBB.  Not good.  Not good at all.  I seriously doubt whether I will still be a daily visitor if something doesn't change dramatically and quickly.  This new site isn't worth the work.
Posted by J. G


J.G.:

We are working hard to correct the email issue; this is not the impression we want to make with the new site!  We are sorry for all the frustration and work this site is causing you; it is supposed to be fun and we are not delivering on that.  Thank you for your patience.

Re: Don't like it

posted at 10/8/2010 10:37 PM EDT
Posts: 319
First: 11/6/2008
Last: 8/7/2013
In Response to Re: Don't like it:
In Response to Re: Don't like it : Cam: Thank you.  As we've shared with other VBBers, we are not proud of how the new site is working out and we are working hard to change that.
Posted by VeryBestBaking _


Does this mean you are giving us back our old forums? That is what I am willing to wait for. Anything less....NO.

Re: Don't like it

posted at 10/8/2010 10:44 PM EDT
Posts: 1457
First: 10/19/2009
Last: 2/11/2012

I have been going in and out of the different forums, leaving messages (little slow), added a few new discussion threads and I must say, it's not all that bad!  I feel we need to give them some time to iron out the wrinkles. 


Admin...

I hope you WILL get the private message back soon.  All I ask is that you listen to us and we should work as a team to make this the best ever!  Also, how long do you estimate to get the VBB board running with private messaging, avitars, VBB board names, etc.?

Thank you!
(Susiesew)
 

Re: Don't like it

posted at 10/9/2010 12:31 AM EDT
Posts: 304
First: 10/12/2008
Last: 4/17/2014
In Response to Re: Don't like it:
In Response to Re: Don't like it : Jean: Please let us know what you're looking for; we truly want our VBBers to find what they are looking for! We are having some technical issues (as I'm sure you've noticed!) like automatic log out and Brownie Points not being accurate.  We are working hard to fix those ASAP. Thank you for coming back after having difficulty on the first day; we hope you continue to notice improvements as we work out the bugs!
Posted by VeryBestBaking _


Where do you read and post swapped recipes?  What about Baking Articles?  There is nothing to tell you where to find these.  And, when you do find them in Resources, do you get any points for doing so?  And, Baking Memories?  We're told to look for Shared Stories, not where to find Shared Stories.  Again, do you get any points for doing so?  Speaking of Brownie Points.  I see that I am up to 175 points.  But, in another post, you said that we get 100 points just for visiting the site.  By my calculations I should have at least 300 points since you changed this site.  Go back to the old site and update that, make sure that it is updated more frequently and stop the time out expired messages on the Baking Memories.  And, give us back all of our Brownie Points.

Re: Don't like it

posted at 10/9/2010 7:58 AM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Don't like it:
I have been going in and out of the different forums, leaving messages (little slow), added a few new discussion threads and I must say, it's not all that bad!  I feel we need to give them some time to iron out the wrinkles.  Admin... I hope you WILL get the private message back soon.  All I ask is that you listen to us and we should work as a team to make this the best ever!  Also, how long do you estimate to get the VBB board running with private messaging, avitars, VBB board names, etc.? Thank you! (Susiesew)  
Posted by Susan K


Susan (Susiesew):

Thank you for exploring the new site.  Board messages are posting slowly and that is all tied to the same issues of the site not performing well in general.  We are working hard to fix this ASAP.  Private messaging is also supposed to be working!  We know we have a lot to do to get this site to what it should be.  We should know more on timing today or tomorrow; thank you for your patience.

Re: Don't like it

posted at 10/9/2010 8:07 AM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Don't like it:
In Response to Re: Don't like it : Where do you read and post swapped recipes?  What about Baking Articles?  There is nothing to tell you where to find these.  And, when you do find them in Resources, do you get any points for doing so?  And, Baking Memories?  We're told to look for Shared Stories, not where to find Shared Stories.  Again, do you get any points for doing so?  Speaking of Brownie Points.  I see that I am up to 175 points.  But, in another post, you said that we get 100 points just for visiting the site.  By my calculations I should have at least 300 points since you changed this site.  Go back to the old site and update that, make sure that it is updated more frequently and stop the time out expired messages on the Baking Memories.  And, give us back all of our Brownie Points.
Posted by Jean M


Jean:

As you've noticed, the site isn't performing well in general and we are working to correct that.  Thank you for taking the time to outline your concerns so we can address them all.

Swapped Recipes are coming back soon.  There were so many that bringing them over to the new site is taking some time; we will let you and all the VBBers know when they are back and where to find them.  Baking Articles can be found under the Resources tab and are also suggested across the site so that more VBBers see them. 

Baking Memories, now Shared Stories, are found here: http://www.verybestbaking.com/Community/SharedStories.aspx  The change was done to include more stories and current tales; we hope this will encourage more VBBers to share more often.

Brownie Points did not transfer to the new site correctly but it looks like your points should be restored today.  Once we've confirmed this we'll post information in the message boards alerting all VBBers.  We are also working to add back the old activities that you received Brownie Points for, not just posting in message boards, reviewing recipes, and sharing stories. 

We hope we can earn your patience through this transition.
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