BROWSER PROBLEMS

False

The Water Cooler

BROWSER PROBLEMS

Discuss all things non-baking

i haven't been able to connect to vbb since wednesday  and as you all know i have never been able to post a shared recipe since the big change  to the new and improved vbb this morning i re

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Forums » Baking Forums » The Water Cooler » BROWSER PROBLEMS

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Forums » Baking Forums » The Water Cooler » BROWSER PROBLEMS

Re: BROWSER PROBLEMS

posted at 4/1/2012 1:17 PM EDT

Mary L

Posts: 1637
First: 8/8/2008
Last: 5/21/2013

I use firefox and never have a problem

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Re: BROWSER PROBLEMS

posted at 4/1/2012 6:56 PM EDT

Barbara B

Posts: 836
First: 10/1/2008
Last: 5/19/2013

I finally got into the site today!!! However, I still am getting the "too many redirects" notice on my ipad. I have been using Safari ( that is how I've been logging on up to now) on my laptop, but today I used "explorer" Hooray!! I hope it lasts!

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Re: BROWSER PROBLEMS

posted at 4/1/2012 7:47 PM EDT

Nancy G

Posts: 6423
First: 6/23/2010
Last: 5/21/2013

Welcome back Barbara - you have been missed!

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Re: BROWSER PROBLEMS

posted at 4/2/2012 8:35 AM EDT

Renee C

Posts: 1172
First: 9/10/2008
Last: 5/21/2013

These issues are really becoming tiring. I can't respond to posts half the time and the other half of the time I can't reach the site with out opening up 10 different windows. I feel bad when I can't answer a question or comment.

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Re: BROWSER PROBLEMS

posted at 4/2/2012 9:45 AM EDT

JUDY O

Posts: 1576
First: 10/8/2010
Last: 5/21/2013

It seems odd that some people are still having problems. I thought it was fixed for everybody. I know how frustrating it was when I couldn't get in for weeks.

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Re: BROWSER PROBLEMS

posted at 4/6/2012 3:40 PM EDT

Angela F

Posts: 1089
First: 8/8/2008
Last: 4/18/2013

Thought that VBB was no longer in existence. Spoke to my daughter and she said she had the same problem and had to remove "cookies" from her computer. I did it too and Whallah!!! I am back.

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Re: BROWSER PROBLEMS

posted at 4/7/2012 9:32 AM EDT

Jean M

Posts: 223
First: 10/12/2008
Last: 5/9/2013

YAHOO! I got in on my computer at home. Finally. I'd about given up and decided to give it one last try.

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Re: BROWSER PROBLEMS

posted at 4/16/2012 2:57 PM EDT

Renee C

Posts: 1172
First: 9/10/2008
Last: 5/21/2013

April 16, 2012.....I am no longer able to post or add a comment to a post. I am sad that I am no longer able to communicate with my fellow VBB's. I had to go back to my posting history to get to this so that I could let you know that I am trying but unable to comment!

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Re: BROWSER PROBLEMS

posted at 4/16/2012 3:41 PM EDT

ann h

Posts: 2903
First: 9/13/2011
Last: 5/20/2013

GRANA here;
After several weeksof FONT editing problems ;uper slow & emoticons not appearing when wanted; user name & password not recognized; things improved & have remained do-able, if a bit slow at times.
I suppose I should be greatful to be able to get on at all????!!!!!!!!!!!!!!!
BTW:I use internet explorer & have Windows premium home edition, the latest on my brand new PC

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Re: BROWSER PROBLEMS

posted at 4/16/2012 5:01 PM EDT

H. M

Posts: 1466
First: 9/9/2008
Last: 5/20/2013

Wow, I had no idea that everyone was having problems with this site until I saw this thread today. One day I was here and the next day I couldn't get the site at all. I tried every day for about three weeks and then gave up! About a week ago I tried again and had no trouble getting in using IE.

Seems with so many of us having problems that it doesn't matter what computer or system we're using that it isn't us. Anybody else get the feeling VBB servers are going nuts?

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Re: BROWSER PROBLEMS

posted at 4/16/2012 8:25 PM EDT

CHERYL S

Posts: 870
First: 11/14/2008
Last: 5/20/2013

Took me all day to get in - kept getting the "gooey in the middle" message..........

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Re: BROWSER PROBLEMS

posted at 4/16/2012 8:29 PM EDT

Barbara B

Posts: 836
First: 10/1/2008
Last: 5/19/2013

After a long period I finally was able to use explorer to get VBB on my lap top, and then just a week or so ago I finally was able to get VBB again on my ipad. For weeks I kept getting a "too many redirects" message on my ipad. So far so good, I hope everyone else is able to get their problems corrected.

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Re: BROWSER PROBLEMS

posted at 4/17/2012 9:27 AM EDT

JUDY O

Posts: 1576
First: 10/8/2010
Last: 5/21/2013

I went through a long period of not being able to get in. I tried different computers (2 at work) and 3 at home. sometimes I was only able to get in using my hubby's MAC which uses Safari. Then all of a sudden all was well. I guess VBB is taking turns on who is or isn't able to get in. I really missed not being able to get into my recipe box during that time.

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Re: BROWSER PROBLEMS

posted at 4/17/2012 9:33 AM EDT

Mary L

Posts: 1637
First: 8/8/2008
Last: 5/21/2013

No problem except the site will not remember me and have to sign in all the time a pain

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Re: BROWSER PROBLEMS

posted at 4/17/2012 11:30 AM EDT

Millie B

Posts: 978
First: 8/8/2008
Last: 5/21/2013

it took me 3 weeks to get back in now i have to sign out .sign in to post???????????????? still problems

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Re: BROWSER PROBLEMS

posted at 4/18/2012 9:04 AM EDT

Renee C

Posts: 1172
First: 9/10/2008
Last: 5/21/2013

I contacted Nestle's and this is what they said:

Thank you for contacting Nestlé® Very Best Baking.

We apologize for any inconvenience not being able to access our website may have caused. Please be assured that we are not currently experiencing any technical difficulties with accessing our website. Please try accessing our website again using the following link: www.verybestbaking.com.

If you are still having difficulty accessing the website with the above link please provide us with detailed answers to the following questions. Once we receive the information below we will forward this to our web technicians, to research the issue.

We need to know what is happening for example, do you receive an error message? If so, what does the error message say? Also, if possible please provide us with a screen print of the error that you are receiving.

What operating system are you using (Windows Vista, XP, etc)?

Are you using a PC or Mac?

What internet browser are you using (Internet Explorer, Mozilla, Google Chrome, etc)? What is the version of your browser?

Any additional information that you can provide to us regarding the issue that we are having we would greatly appreciate. When you respond back to us please include the reference number located at the end of this email.

We appreciate your interest and hope you will visit our website often for the latest information on our products and promotions.

Sincerely,

Mike Knight
Consumer Response Representative

Obviously they think it's NOT their problem. If it's not their problem then why are so many of us having issues??? I'm so confused. PS: I did answer all the questions asked. I will let you know if I get a response.

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Re: BROWSER PROBLEMS

posted at 4/19/2012 10:19 AM EDT

Jean M

Posts: 223
First: 10/12/2008
Last: 5/9/2013

Please do keep us posted on any response that you get
I always use www.verybestbaking.com to get in to their web site. What error message was I getting? On my computer it is WHAT error message? I didn't get error messages because I couldn't get in. (By the way, at home I use Windows XP and at work we have Windows 7 and it didn't matter which computer I used, it was the same thing - nothing would come up.) On my iPad if I got any message it was that there were too many redirects.
It NEVER is their problem. My sister quit using this site years ago, over the points. She kept track of them and would write to VBB about it if the points didn't come in right. Their response? There was nothing that they could do, it wasn't their fault. To this day she refuses to use this site because they cheated her out of points. By the way, does anybody know what we are collecting the points for?

In Response to Re: BROWSER PROBLEMS:

I contacted Nestle's and this is what they said: Thank you for contacting Nestlé® Very Best Baking. We apologize for any inconvenience not being able to access our website may have caused. Please be assured that we are not currently experiencing any technical difficulties with accessing our website. Please try accessing our website again using the following link: www.verybestbaking.com . If you are still having difficulty accessing the website with the above link please provide us with detailed answers to the following questions. Once we receive the information below we will forward this to our web technicians, to research the issue. We need to know what is happening for example, do you receive an error message? If so, what does the error message say? Also, if possible please provide us with a screen print of the error that you are receiving. What operating system are you using (Windows Vista, XP, etc)? Are you using a PC or Mac? What internet browser are you using (Internet Explorer, Mozilla, Google Chrome, etc)? What is the version of your browser? Any additional information that you can provide to us regarding the issue that we are having we would greatly appreciate. When you respond back to us please include the reference number located at the end of this email. We appreciate your interest and hope you will visit our website often for the latest information on our products and promotions. Sincerely, Mike Knight Consumer Response Representative Obviously they think it's NOT their problem. If it's not their problem then why are so many of us having issues??? I'm so confused . PS: I did answer all the questions asked. I will let you know if I get a response.
Posted by Renee C

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Re: BROWSER PROBLEMS

posted at 4/19/2012 10:30 AM EDT

Jean M

Posts: 223
First: 10/12/2008
Last: 5/9/2013

Oops, I was replying to Renee C's Post and went back to make a correction. Now my Post has disappeared. Can anybody figure out this site?

Oh, now it's back, but without my corrections. Go figure.

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Re: BROWSER PROBLEMS

posted at 4/19/2012 12:55 PM EDT

JUDY O

Posts: 1576
First: 10/8/2010
Last: 5/21/2013

Jean, when I was having problems it didn't matter what computer I was trying to use. Nothing would come up on any of them. Now all is well exaept this morning I had to sign in. Usually I don't have to do that.

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Re: BROWSER PROBLEMS

posted at 4/20/2012 7:55 AM EDT

Jean M

Posts: 223
First: 10/12/2008
Last: 5/9/2013

Judy, same thing happened to me yesterday, I had to sign in. My only other problem was with my Post. With that I guess it's wait a while to make sure that it goes through.

In Response to Re: BROWSER PROBLEMS:

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