Top questions about Brownie Points
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Top questions about Brownie Points
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Hi- When we told you that the new site was coming, we said that we would bring over your Brownie Points. We have had some problems with Brownie Points and your points are now restored! We apologize fo
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Top questions about Brownie Points

posted at 10/7/2010 10:01 AM EDT
Posts: 32
First: 10/5/2010
Last: 10/9/2010
Hi-

When we told you that the new site was coming, we said that we would bring over your Brownie Points. We have had some problems with Brownie Points and your points are now restored! We apologize for the disappointment this is causing. In the meantime, we put together this list of questions and answers on Brownie Points. You can find us in this forum to answer any more questions.

Q: Where can I find my Brownie Points total?
A: Your Brownie Points are at the upper right part of the screen once you log in.

Q: What happened to my old Brownie Points?
A: Your Brownie Points are being restored. You must log out of your account and then log back in. Once you log in, your Brownie Points will be restored within 4 - 24 hours.

Q: How do I earn Brownie Points on this new site?
A: You earn Brownie Points when you log in, when you review a recipe and when you post in the forums or start a new discussion. We're working on giving you more ways to earn points!

Q: What are Brownie Points used for?
A: Brownie Points are used to gain entry into various sweepstakes. Details on a Holiday Sweeps will be coming soon!

Please use this thread to ask us any more questions about Brownie Points. We hear your concerns and appreciate you as a Very Best Baker!

Re: Top questions about Brownie Points

posted at 10/8/2010 5:20 AM EDT
Posts: 25
First: 11/9/2008
Last: 1/1/2011
Will there be a place where we can view a list of all our points?  Or will it just be a total in the upper right hand corner of the site?

Re: Top questions about Brownie Points

posted at 10/8/2010 10:30 AM EDT
Posts: 482
First: 11/9/2009
Last: 12/17/2011
I TALKED TO THE LIVE CHAT. THEY SAID THEY ARE WORKING ON IT. WE WILL SEE.

Re: Top questions about Brownie Points

posted at 10/8/2010 11:16 AM EDT
Posts: 304
First: 10/12/2008
Last: 4/17/2014
I see where the Brownie Points are located at the top.  But, why are they going DOWN instead of UP?  The first day I had 100 points.  Yesterday I had 65 points.  Today I have 55 points.
As for the sweepstakes, how many prizes are there?  What are the odds of getting anything?  Give us something more that we can do with the Brownie Points.

Re: Top questions about Brownie Points

posted at 10/8/2010 11:31 AM EDT
Posts: 10
First: 10/8/2010
Last: 10/8/2010
In Response to Re: Top questions about Brownie Points:
I TALKED TO THE LIVE CHAT. THEY SAID THEY ARE WORKING ON IT. WE WILL SEE.
Posted by Julie B


Julie:

Thank you for your patience and trusting us that we will restore your points.  We are working hard to prove you right!

Re: Top questions about Brownie Points

posted at 10/8/2010 12:25 PM EDT
Posts: 10
First: 10/8/2010
Last: 10/8/2010
In Response to Re: Top questions about Brownie Points:
I see where the Brownie Points are located at the top.  But, why are they going DOWN instead of UP?  The first day I had 100 points.  Yesterday I had 65 points.  Today I have 55 points. As for the sweepstakes, how many prizes are there?  What are the odds of getting anything?  Give us something more that we can do with the Brownie Points.
Posted by Jean M


Jean:

We apologize that Brownie Points are not working correctly; we're working hard to fix it!  We, too, think our Very Best Bakers deserve something more than just "points" and are planning some great things to reward our most loyal users! 

Re: Top questions about Brownie Points

posted at 10/11/2010 9:47 PM EDT
Posts: 1400
First: 8/9/2008
Last: 6/2/2013
My brownie points keep going down, too.  I hope it gets fixed soon.

Re: Top questions about Brownie Points

posted at 10/13/2010 9:51 AM EDT
Posts: 198
First: 12/29/2008
Last: 6/22/2011
I have logged on the last three days and have not received any extra points.  There has been no change in my brownie points.  I really do not care for the new site.  The other site was much easier to navigate.

Re: Top questions about Brownie Points

posted at 10/13/2010 10:16 AM EDT
Posts: 1
First: 10/13/2010
Last: 10/13/2010
man, this is  just totally crappy--I want the old site back.

Re: Top questions about Brownie Points

posted at 10/13/2010 11:27 AM EDT
Posts: 1073
First: 11/14/2008
Last: 4/7/2014

Like everyone else, my Brownie Points disappeared and were restored the next day. However, after logging in everyday, and "browsing" the website, my points have stayed the same - have not accumulated any more!! Hope this will change soon and the points will start to accumulate again?!?!

Re: Top questions about Brownie Points

posted at 10/14/2010 8:10 AM EDT
Posts: 7
First: 10/14/2010
Last: 10/17/2010
I logged in and it had my brownie points, but it doesn't seem to add any new points. 

post not displayed

posted at 10/14/2010 8:11 AM EDT
Posts: 7
First: 10/14/2010
Last: 10/17/2010
Why doesn't my post show on the site?

Re: Top questions about Brownie Points

posted at 10/14/2010 8:51 AM EDT
Posts: 3541
First: 1/16/2009
Last: 4/17/2014

              How about adding Brownie Points for baking articles, looking at swapped recipes, reading baking memories, reading Nestle recipes etc.?
                            Mary Ann S.

Re: Top questions about Brownie Points

posted at 10/14/2010 12:05 PM EDT
Posts: 1417
First: 10/26/2009
Last: 3/15/2014
All my brownie points are back and the new ones seem to be getting credited properly. Thanks Admin.

Re: Top questions about Brownie Points

posted at 10/14/2010 12:16 PM EDT
Posts: 21
First: 11/29/2008
Last: 10/18/2010
Thanks for the clarification.

Re: Top questions about Brownie Points

posted at 10/14/2010 12:32 PM EDT
Posts: 5
First: 10/14/2010
Last: 11/1/2010
Not getting my points when I log in everyday.

Re: Top questions about Brownie Points

posted at 10/18/2010 12:10 PM EDT
Posts: 35
First: 10/7/2010
Last: 4/26/2011
In Response to Top questions about Brownie Points:
THANK YOU for the Q & A, very helpful.
Kathy H

Re: Top questions about Brownie Points

posted at 10/18/2010 6:07 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
Dear Very Best Bakers-

We found an error in how the Brownie Points were being awarded. You should now start seeing the promised 100 points on login.

Thanks for sticking with us!

Re: Top questions about Brownie Points

posted at 10/18/2010 9:09 PM EDT
Posts: 1457
First: 10/19/2009
Last: 2/11/2012

I think you should change the points given for new discussions or structure it differently.  What is happening, new discussions are being started on the same discussion just so they can get points.  Well, before you know it, there will be so many threads for the same discussion, it will be a mess.  Look around on the board and you will see what I mean, the worse one is the Water Cooler!  Maybe you can have the member submit a new discussion for review and if approved then it shows up on the board, this would control all the dupes on the same discussion. 

Thanks for the update!

Re: Top questions about Brownie Points

posted at 10/21/2010 8:19 PM EDT
J R
Posts: 86
First: 8/8/2008
Last: 10/16/2011

I still have not had my Brownie points restored!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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