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Help!!!!!!!!!!   I  wanted to delete one of my categories in my recipe box but it won't delete!!!!!!!!!!!!!! Please i need help ASAP!
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Cat:3473a929-a609-4b85-8818-bf915c7505deForum:59404854-8b38-4e23-88ba-8630ea187629
Cat:3473a929-a609-4b85-8818-bf915c7505deForum:59404854-8b38-4e23-88ba-8630ea187629Discussion:09ffcaf3-9d39-466c-8bd8-38b17e1c8770
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help

posted at 8/3/2011 6:28 PM EDT
Posts: 488
First: 7/31/2011
Last: 8/22/2013
Help!!!!!!!!!!   I  wanted to delete one of my categories in my recipe box but it won't delete!!!!!!!!!!!!!!
Please i need help ASAP!

Re: help

posted at 8/3/2011 7:42 PM EDT
Posts: 1819
First: 9/9/2008
Last: 4/16/2014
Hi Retaj.  Not sure where you are trying to delete.  I tried to delete one of my categories and it went through just using the "edit" option in the recipe box.   If it doesn't work, I would contact VBB either by live chat or email.  Good luck.

Re: help

posted at 8/3/2011 9:16 PM EDT
Posts: 1400
First: 8/9/2008
Last: 6/2/2013
I agree with H.M.  If it doesn't work, contact VBB either by email or live chat.  Let us know how you make out with this.

Re: help

posted at 8/4/2011 11:58 AM EDT
Posts: 488
First: 7/31/2011
Last: 8/22/2013
I told one of them with live chat yesterday 
i wanted to delete one my categories in the recipe box
but it wouldn't delete

Re: help

posted at 8/4/2011 12:40 PM EDT
Posts: 959
First: 1/30/2010
Last: 1/22/2013
Have you deleted everything out of that header?  Sometimes you need it cleared out to get rid of the header.

Re: help

posted at 8/4/2011 1:45 PM EDT
Posts: 1333
First: 8/8/2008
Last: 4/16/2014
wow didnt know about that but never tried it

Re: help

posted at 8/4/2011 4:17 PM EDT
Posts: 488
First: 7/31/2011
Last: 8/22/2013
yes
that category is empty!

Re: help

posted at 8/5/2011 3:06 PM EDT
Posts: 35
First: 3/24/2011
Last: 11/27/2012
In Response to Re: help:
yes that category is empty!
Posted by retaj o


Hi Retaj O,  When you go into your recipe box, look on the left hand side you will see my categories.  Click on edit next to the category you want to get rid of, a box will pop up and it will ask if you want to delete this category.  Please make sure you type in the name of the category and click on delete this category.  Please be sure you are clicking on delete instead of submit.  I hope this helps.

Re: help

posted at 8/5/2011 7:29 PM EDT
Posts: 488
First: 7/31/2011
Last: 8/22/2013
I just did that it wouldn't delete

Re: help

posted at 8/9/2011 4:21 PM EDT
Posts: 34
First: 3/29/2011
Last: 7/19/2012
In Response to Re: help:
I just did that it wouldn't delete
Posted by retaj o


Retaj,

I would like to keep you updated and inform you that our Web Team is still looking into this issue for you and working diligently to correct it. However, in the mean time, I did try this myself and noticed that when I did click on "YES, DELETE IT" my screen did not move for about 5 seconds and then the page finally started to load and the category was deleted. I am wondering if this may be what you mean when you are referring to your browser freezing and would like to ask that you do try this one more time. Also, when you first click on edit, you do not need to enter the name of the category that you are deleting. That is only for renaming your category. I hope this all helps. Smile

-Tiffany

Re: help

posted at 8/9/2011 5:36 PM EDT
Posts: 488
First: 7/31/2011
Last: 8/22/2013
that is what happens!!

Re: help

posted at 8/10/2011 11:57 AM EDT
Posts: 34
First: 3/29/2011
Last: 7/19/2012
In Response to Re: help:
that is what happens!!
Posted by retaj o


Retaj,

We did hear back from our Web Team and it appears that there is an issue they were able to identify and again, they are working to correct it. However, if you are still having difficulty , please let us know which category it is that you would like to be removed and we will have it deleted for you.

Re: help

posted at 8/11/2011 9:25 PM EDT
Posts: 488
First: 7/31/2011
Last: 8/22/2013
In Response to Re: help:
In Response to Re: help : Retaj, We did hear back from our Web Team and it appears that there is an issue they were able to identify and again, they are working to correct it. However, if you are still having difficulty , please let us know which category it is that you would like to be removed and we will have it deleted for you.
Posted by VeryBestBaking_Tiffany _


I want the "cookies " and "meals" Categories deleted
Thanks!