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Why can't I print coupons?  When I click I get the message telling me I've a;ready used it the number of times allowed. But I haven't printed them for over a month.   I thought I was a
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Forums  »  Baking Forums  »  Ask Very Best Baking  »  Coupons?

Coupons?

posted at 11/2/2010 9:03 AM EDT
Posts: 7288
First: 6/23/2010
Last: 4/14/2014

Why can't I print coupons?  When I click I get the message telling me I've a;ready used it the number of times allowed.
But I haven't printed them for over a month.   I thought I was allowed to print once a month.
TIA for explaination.

Re: Coupons?

posted at 11/5/2010 5:58 PM EDT
Posts: 478
First: 8/20/2008
Last: 2/15/2011

Wish I could help, Nancy, but sorry....I've almost always had trouble with printing out the VBB coupons, even on the old site. I used to get that message up then, even if I hadn't printed them in months. Also, after printing them, many times my VBB page would simply close out and disappear!! I eventually gave up on printing coupons here very often. It wasn't worth the aggravation. I've actually been waiting now until they get this new site completely fixed and then I was going to once again try to print the coupons and hope that they work!!
I'm anxious to hear though how VBB answers your question. It's probably another one of the glitches here they are working on yet!

Re: Coupons?

posted at 11/5/2010 7:55 PM EDT
Posts: 146
First: 4/16/2010
Last: 11/26/2011
The same thing happens to me.

Re: Coupons?

posted at 11/5/2010 8:14 PM EDT
Posts: 416
First: 8/7/2008
Last: 1/17/2012
It would be nice to print out the coupons. Be waiting to see what happens

Re: Coupons?

posted at 11/6/2010 2:36 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
This is a comment we have been hearing from the on-site survey (that some users are having difficulty printing coupons) and we are working with our coupon vendor to find a solution.  We apologize for the trouble you are having.

Re: Coupons?

posted at 11/6/2010 3:33 PM EDT
Posts: 1816
First: 9/9/2008
Last: 4/14/2014
Would it be possible for VBB to mail the coupons to those of us who have so much trouble with printing them?  I would appreciate it.

Re: Coupons?

posted at 11/6/2010 3:48 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Coupons?:
Would it be possible for VBB to mail the coupons to those of us who have so much trouble with printing them?  I would appreciate it.
Posted by H. M


Of course, H.M.!  Please contact us using phone, email or mail and state that you cannot print coupons from the site.  We'll get them to you. http://www.verybestbaking.com/General/ContactUs.aspx

We apologize that you'll have to take this extra step but we cannot "track" those that have trouble printing on the site for privacy reasons. 

Re: Coupons?

posted at 11/6/2010 4:30 PM EDT
Posts: 1
First: 11/6/2010
Last: 11/6/2010
In Response to Coupons?:
Why can't I print coupons?  When I click I get the message telling me I've a;ready used it the number of times allowed. But I haven't printed them for over a month.   I thought I was allowed to print once a month. TIA for explaination.
Posted by Nancy G


Today was the very 1st time I saw this site and was able to print a coupon with not trouble.  However, before it printed, a message popped up asking if I wanted to "debug" and I said yes...then it printed.  Just thought I'd share.

Re: Coupons?

posted at 11/6/2010 4:55 PM EDT
Posts: 416
First: 8/7/2008
Last: 1/17/2012
Great will contact you so I can get the coupons mailed to me. Thank you so much.

Re: Coupons?

posted at 11/6/2010 6:55 PM EDT
Posts: 478
First: 8/20/2008
Last: 2/15/2011
That's neat that VBB will mail us the coupons!! A couple other companies have done that for me in the past as well when I had difficulty printing their online coupons.

Marilyn, what does "debug" mean? Doesn't seem like one should have to do something like that to print a coupon. I've never had anything like that come up on other sites when I've printed coupons. Has anyone else here on VBB gotten that "debug" popup?

Re: Coupons?

posted at 11/6/2010 7:08 PM EDT
Posts: 478
First: 8/20/2008
Last: 2/15/2011
In Response to Re: Coupons?:
In Response to Re: Coupons? : Of course, H.M.!  Please contact us using phone, email or mail and state that you cannot print coupons from the site.  We'll get them to you. http://www.verybestbaking.com/General/ContactUs.aspx We apologize that you'll have to take this extra step but we cannot "track" those that have trouble printing on the site for privacy reasons. 
Posted by VeryBestBaking _


Ok, I just contacted VBB using the link they put in this post and asked them to please send me some coupons as I'm unable to print them. However, there was no place on the contact form to put my address for them! It only asked for my name, email address, and phone number. On the old site, I always had to put my mailing address in even though they normally contacted me by email. Does VBB now have our address on file so we no longer have to put it into the contact form?

Re: Coupons?

posted at 11/6/2010 7:27 PM EDT
Posts: 299
First: 10/8/2010
Last: 4/29/2011
In Response to Re: Coupons?:
In Response to Re: Coupons? : Ok, I just contacted VBB using the link they put in this post and asked them to please send me some coupons as I'm unable to print them. However, there was no place on the contact form to put my address for them! It only asked for my name, email address, and phone number. On the old site, I always had to put my mailing address in even though they normally contacted me by email. Does VBB now have our address on file so we no longer have to put it into the contact form?
Posted by CAROL B


Carol:

If we do not have your physical address on file we will reach out to you via email to get it!

Re: Coupons?

posted at 11/6/2010 7:37 PM EDT
Posts: 478
First: 8/20/2008
Last: 2/15/2011
In Response to Re: Coupons?:
In Response to Re: Coupons? : Carol: If we do not have your physical address on file we will reach out to you via email to get it!
Posted by VeryBestBaking _


Thanks, VBB!!!!

Re: Coupons?

posted at 11/6/2010 8:45 PM EDT
Posts: 432
First: 2/2/2009
Last: 9/7/2012
Sometimes the link works for me and sometimes it doesn't.

Re: Coupons?

posted at 11/8/2010 11:13 AM EST
Posts: 3918
First: 9/5/2010
Last: 4/15/2014
When you receive your coupons remember to use them at any store thate doubles / triples them.

Re: Coupons?

posted at 11/8/2010 5:30 PM EST
Posts: 7288
First: 6/23/2010
Last: 4/14/2014
Yikes Maxine.....I've never tried that .... Only one store - over in the next town - does that.  Thanks to your post I'm going to try that.  I hope their original price makes that worth while.